Lowongan Kerja DHL Global Forwarding

DHL is the global market leader in international express, overland transport and air freight. It is also the world's number 1 in ocean freight and contract logistics. DHL offers a full range of customised solutions - from express document shipping to supply chain management, currently seeking highly motivated individuals to be position at our Office in Jakarta.

IT Executive (IT) (Jakarta)
Responsibilities:

* Assist senior IT Executive in developing, coding, compiling application and other related task
* Identify BUs needs and develop appropriate applications upon approval.
* Assist day-to-day end users supports
* Assist in deploying IT projects

Requirements:

* Male/Female, max. 28 years old
* Min. Education Background: S1 from any discipline
* Able to communicate in English (Oral & writing)
* Experience in Algorithm, OOP, Visual Programming (VB. ADO, Java), Web Programming (static web programming with XHTML, Client side programming with PHP & ASP Programming ASP.Net, maintaining and managing SQL server, system analyst & design, Ms. Access
* Server OS, client OS, Ms. Office product, networking
* Understand barcode system
* Self starter, proactive, analytical, structured, eager to learn new skills, logical, consistent, creative, constructive challenge
* Willing to travel occasionally
* Placement will be in Cengkareng, Jakarta

CS Manager (Jakarta)
Responsibilities:

* Purpose:
o To Manage, control and develop Customer Service Department to ensure optimum customer service & communications to free hands and nominated accounts in order to gain maximum customer retention


* Job Description :
o Ensure that complaints and enquiries from customer handled timely and properly
o Maintain communication with shipper & consignee for shipment schedule
o Work closely with others Dept to ensure implementation of agreed customers' arrangement, to find solutions and fulfill customer requirements.
o Working closely wit related team - internal and overseas colleague for problem solving and working on alternative solution in order to settle complaint / claim and fulfill customer requirement
o Proactively finds and tackles areas of improvement with other cross departmental and or functional.
o Keep abreast of all Government Regulation and maintain compliance, relevant market and industry situation and development
o Build and maintain good relationships with any necessary relevant institutions and or organizations that relevant to support the business
o Maintain contact with overseas offices to verify term of trade, nominated shipment, shipping/airline schedule & documents
o Ensure the achievement of customer service business targets and KPIs.
o Analyze costs and cost structure and implement improvement measurements and actions
o Conduct constant improvement and optimization of department resources
o Ensure adherence to department ISO standards in line with corporate instructions
o Monitoring performance from each team member and ensure that each team member doing their job properly and able to perform their task and achieve customer satisfaction
o Actively gather input from customer on their expectation and ensure that CS team able to fulfill their requirement
o Working closely wit related team - internal and overseas colleague for problem solving and working on alternative solution in order to settle complaint / claim and fulfill customer requirement
o Continuously evaluate working process and working on improvement to ensure CS team able to perform their task efficiently and effectively
o Delegate and supervise the following task :
o Implementation of SOP / any specific customer requirements and ensure that we fully comply and avoid any possible service failure.

Requirements:

* Male/Female
* Minimum Education Background : S1 from any discipline
* Computer Literate
* Good command in English
* Minimum 5 years experiences in same position in Freight Forwarding or Logistic Company
* Have good competencies in Business Acumen, Customer Orientation, Shaping Direction, Commitment to Excel, Building and Leading Teams, Building and Managing Partnerships, Cross Border Thinking, Constructive Challenge.
* Could motivate and cooperate with all people from any level and organization.
* Giving direction, convincing leadership skills and time management skills.
* Excellent interpersonal and communication skills with a strong customer focus.

Please respond by sending your comprehensive resume and recent photograph with the position code as the email subject, not later than 5 days after this advertisement to:

Email: recruitment.dgfid@dhl.com

Only short listed candidates will be notified

Lowongan Kerja DHL Exel Supply Chain Indonesia

DHL Supply Chain is the global leader in supply chain management, providing customer-focused solutions to a wide range of industries. Its comprehensive range of innovative logistics solutions encompasses the complete supply chain from design and consulting through warehousing and distribution services to integrated information management and e-commerce support.

Due to our progressive expansion, particularly in the logistic business, we are seeking highly motivated individuals to join our innovative team for the position as mention below

Operations Training Manager (Jakarta Raya)
Responsibilities: Working closely with the Operations Directors and the Training Manager to review training needs priorities and delivery methods, using developed materials. To assist and co-ordinate internal training activities for all training audience, including new hires on site, ensuring training needs for all areas are met. To be the Train-the Trainer instructor, where the need arises. To work with the Training Manager to keep accurate and concise training records

Requirements:

* Bachelor Degree from reputable university
* Good knowledge in Logistics and Operations
* Deep understanding of how operations work in logistics, including best practices, to drive the performance and productivity of our workforce
* Having high attention to details and analytical skills
* Good in administration and reporting
* Have Train-the-trainer skills
* Proven management skills, leading teams
* Excellence communication skills
* Having Forklift Operate license is advantage
* Minimum 3 year experience as Training Manager, preferably from logistics company

Project Manager (Jakarta Raya)
Responsibilities: Coordinate and monitor implementation team so that new project implementation process comply with project company guidance and smoothly handed over to operation team

Requirements:

* Bachelor Degree from reputable university, preferable from Engineering major.
* Good knowledge in Logistics and Operations
* Deep Knowledge in Quality Management System
* Wide Knowledge in ISO & OHSAS, preferable already certified
* Having high attention to details and analytical skills
* Good in administration and reporting
* Proven management skills, leading teams, Project management skills, Risk Management Skills, Root cause analysis Skills.
* Excellence communication skills
* Minimum 3 year experience in Logistics Company, min 1 year in similar position

Please send your resume not later than 7 (seven) days after this advertisement to :

Recruitment
DHL Supply Chain
E-mail : recruitment.id@dhl.com

Only short-listed candidates will be contacted for further selection.