Cipta Krida Bahari. We are an expanding regional logistics company with a strong commitment to innovation, technology and service excellence, which operates integrated sea, air and road networks connecting its Singapore consolidationx hub and major transit hubs in Jakarta, Surabaya, Medan, Denpasar, Balikpapan and Banjarmasin with more than 50 cities throughout Indonesia. The company continually seeks out to extend its global reach, increase efficiency and broaden the range of solutions it offers to customers.We provide customized logistics solutions to selected customers in areas of warehousing inventory management, airfreight distribution, project logistics, sea/in land transport consolidations, customs clearance and other added value services.
As part of our growth strategy, we are urgently looking for high caliber and talented individuals to join and grow with us to challenge to market opportunities in supply chain and logistics industry as follows :
Key Account Manager (Jakarta Raya)
Responsibilities:
* To lead, manage and monitor key account team to handle inquiries from customers
* To manage and lead the team to contact and to develop revenue performance key customers
* To monitor and be accountable for revenue performance of his/her team key account team
* To manage records of customer activity, process and follow up in resolving customer problems with other departments
* To make a decision of good judgment in the administration of optional pricing programs, including ensuring validation process shall be done 100% compliance before invoicing
* To manage budget of key account department
* To develop key account departments by improving work quality in order to cope with increasing demands from 3PL customers
* To build and promote good working environment with his/her team
Requirements:
* Candidate must possess at least a Bachelor's Degree in any field.
* At least 5 year(s) of working experience in the related field is required for this position.
* Preferably Managers specializing in Sales - Corporate or equivalent. Job role in Sales Executive/Account Manager or Management.
* 1 Full-Time positions available.
Account Support (Jakarta Raya - Cilandak)
Responsibilities:
* The Account Support will receive supervision and general guidance by Account Executive. The Account Support will be expected to work well in a team-oriented as well as individual environment. S/he will work closely with Account Executive in term of handling customer service activities which is inclusive maintain communication and developing relationship with both customers and internal departments. As the key resource for the organization relating to customer relationship and communications to external parties, the Account Support will ensure that daily customer service operating procedures are fully implemented in commercial terms and conditions as follows :
o To response customer’s enquiry timely
o Pick up order creation
o Web booking application inclusive process tracking, web booking confirmation
o To record all return invoices, debit note request, credit note request, manual invoice, cancel invoice and claim
o To quote regular services to customers
Requirements:
* Candidate must possess at least a Bachelor's Degree in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 1 Full-Time positions available.
* English is a must both oral & written.
* Preferably having background in Customer Services, Sales, etc.
Should you meet the qualifications, please submit your application letter and full resume in MS Word or PDF only and put the position code at your e-mail subject to: recruitment@ckb.co.id
